Shipping Information

  The Staff at Brisky Pet Products is very proud of our shipping performance.  Most orders are shipped within 24 hours, some even the very same day they are received.  Orders coming in on weekends or holidays are shipped the next business day.  We generally find it best to ship orders via  FedEx Ground, and by doing so this enables the customer to get their order in just a few days.  If you wish a different shipping method please call in your order at 800-462-2464 or email us at sales@brisky.com for further details.  INTERNATIONAL (non-US) SHIPPING!!!!! Do to the rising costs and constantly changing regulations our website will not accecpt INTERNATIONAL ORDERS.  If you are outside the US we will do everything we can to help you but any orders placed on the website will be refused.  For INTERNATIONAL customers please email us at sales@brisky.com

MONEY SAVING TIPS

  On orders involving multiple cartons, we can, in many cases, "piggy back"  them (tape together)  to save on shipping costs.  Small items are often put in the same carton with a larger item.  Several items shipped as one order will weigh less than individual weights because FedEx figures any fraction of a pound to the next higher pound. 

  You can save big on orders weighing over 200-lbs. by using FedEx Multi Weight service.  You can pool orders with others to achieve 200-lbs. and save up to 15% or more on shipping charges.  If you think the hundred weight service may be for you please call 1-800-462-2464 and speak with a customer service representative about it.

 

  When using the Online Retail Store, our custom shopping cart features real-time shipping calculations allowing you to preview shipping charges prior to checking out.  To preview your shipping charges follow these simple steps:

1-Add the items you wish to purchase to the cart.

2-Press the checkout button.

3-Fill out the order form and select a shipping method.   Your address information will be needed to get shipping calculations.

4-Click Preview Order button..This will not submit your order.

5-View your shipping information.  You can use the back button to return to the previous form and try a different shipping method.

6-To finalize your purchase press the Confirm Order Button.

  Our order fullfillment department looks forward to packaging your order correctly and efficiently.  If for some reason it is not correct please feel free to call 1-800-462-2464 and speak with one of our customer service representatives.